Salvador AcevedoAug 61 minResilience in FinTech: Creating Great Customer Experiences During COVIDAn online conversation with two FinTech leaders.
Salvador AcevedoJun 51 minHow Resilient Are We? An Online ConversationAn online conversation on business resilience beyond the current crisis.
Salvador AcevedoApr 283 minAnd What About the “New Normal”?When the earthquakes hit Mexico in 1985 I was on my first day of autumn break.
dklarquistMar 193 minSustainable vs. regenerative business models: Creating resilient growthSearch the term “sustainable value” Photo by Joshua Lanzarini
Scansion Inc.Mar 122 min“Sustainability is so 2019.” “Sustainability is so 2019.” Image: Naitian Tony Wang
Salvador AcevedoMay 3, 20183 minThe Pulse of American CultureBy Salvador Acevedo, VP of Culture Strategy A few years ago, a good friend of mine wrote a genius blog post titled “the abuela is the ult...
Scansion Inc.Jan 29, 20162 minHuman Centered Design Isn't Customer Centered DesignSteve Diller // Over the last few years Customer Centered Design has been popularized (to some extent) in the business community. But lik...
Scansion Inc.Jan 13, 20162 minIdentifying the Relationships Customers WantSteve Diller // As discussed in earlier posts, we have several choices of relationship types we could develop with customers – top-down, ...
Scansion Inc.Dec 21, 20153 minBuilding the Relationships Customers WantSteve Diller // In the last blog, I discussed four different types of relationships companies build with their customers: top-down, co-cr...
Scansion Inc.Dec 3, 20152 minBuilding Beyond ExperiencesSteve Diller // A businessperson focusing on customers can be forgiven for thinking that "experiences" are what matter most. And for good...
Scansion Inc.Oct 6, 20152 minThe Often-Elusive Value of Tech InnovationSteve Diller // Sitting here in downtown San Francisco, we’re all swimming in a never-ending stream of tech innovations disgorged from di...
Scansion Inc.Jul 16, 20153 minIf You Want to Transform Your Company, Focus on Just One Thing.In 1987, Paul O'Neill became the CEO of Alcoa, the aluminum company. At his first meeting with shareholders, who were eager to hear how h...
